Privacy Notice at a Glance

We respect your privacy. This is a concise summary of how we handle your information. For full details, see the Privacy Policy below.

Last Updated: August 10, 2025

Your Right	What It Means	How to Exercise It
Right to Know / Access	Request details about personal information we collected, disclosed, or shared about you in the past 12 months.	Email or call with a verifiable request.
Right to Delete	Ask us to delete your personal information, subject to legal exceptions.	Email or call with a verifiable request.
Right to Correct	Request correction of inaccurate personal information we maintain about you.	Email or call with supporting documentation.
Right to Opt‑Out of Sale/Sharing	Direct us not to sell or share your information for cross‑context behavioral advertising.	Use Do Not Sell or Share or email/call.
Right to Limit Use of Sensitive PI	Restrict use of sensitive personal information to what’s necessary to provide requested services.	Email or call with a verifiable request.
Right to Non‑Discrimination	You will not be treated differently for exercising your privacy rights.	No action needed — guaranteed by law.

1. Scope & Applicability

This Privacy Policy applies to all visitors, users, and others who reside in the State of California and use our services, including our website at www.drjoethept.com (the “Service”). It supplements any other privacy notices we may provide.

2. Categories of Personal Information We Collect

• Identifiers: Name, email address, postal address, phone number, IP address, online identifiers.
• Customer Records Information: Payment information, billing address, health information you provide for treatment.
• Commercial Information: Records of products or services purchased or considered.
• Internet/Network Activity: Browsing history, search history, interaction with our website.
• Sensitive Personal Information: Health-related information you provide during treatment, account log‑in credentials.
• Inferences: Preferences based on your use of our services.

We do not collect biometric data, precise geolocation, or education records.

3. Sources of Personal Information

1. Direct interactions (forms, service sign‑ups, treatment sessions)
2. Automated technologies (cookies, analytics, device/browser data)
3. Third‑party service providers (payment processors, analytics, hosting, advertising platforms)

4. How We Use Your Information

• Provide, operate, and improve services
• Schedule appointments, process payments, and manage accounts
• Communicate about services, updates, and offers
• Comply with legal and regulatory obligations
• Detect, prevent, and respond to fraud and security incidents

Automated Decision‑Making: We do not currently use automated decision‑making or profiling that produces legal or similarly significant effects. If this changes, we will update this policy and provide appropriate opt‑out mechanisms.

5. Sharing & Selling of Personal Information

We do not sell personal information for monetary consideration. We may “share” personal information (as defined by California law) for cross‑context behavioral advertising with analytics or advertising partners. Categories of recipients include service providers (hosting, analytics, payment processors), advertising networks (if you opt‑in to marketing cookies), affiliates, and business partners.

You may opt out of sale/sharing at any time.

6. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies & Tracking Technologies

We use cookies, beacons, and similar technologies to operate and improve our site. Manage cookies via your browser settings or our Cookie Preferences Tool (if enabled).

8. How to Exercise Your Rights

You or your authorized agent may submit a verifiable request by:

• Email: joe@drjoethept.com

We will verify your identity before fulfilling your request and respond within 45 days (with a possible 45‑day extension).

9. California Rights (Summary)

• Right to Know/Access
• Right to Delete
• Right to Correct
• Right to Opt‑Out of Sale/Sharing
• Right to Limit Use of Sensitive Personal Information
• Right to Non‑Discrimination

10. Security Measures

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. No method of transmission or storage is 100% secure.

11. Data Broker & Delete Act

We are not a registered California data broker. If our status changes, we will update this policy and comply with the Delete Act, including statewide deletion requests beginning August 1, 2026.

12. Children’s Privacy

We do not knowingly collect personal information from individuals under 13. If we learn that we have, we will delete it promptly.

13. Annual Updates

This policy is reviewed and updated at least once every 12 months, per Cal. Civ. Code § 1798.130(a)(5).

14. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a new “Last Updated” date and, if material, notified to you via email or website notice.

15. Contact Us

Email: joe@drjoethept.com

Effective Date: August 10, 2025 • Last Updated: August 10, 2025